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MHS Lift leverages RapidScale for nationwide growth

Improving operations with a forward-looking solution for its digital workplace.

Overview

MHS Lift, a leading equipment provider, rapidly evolved from a regional East Coast operation to a nationwide organization. With employees now spread across the U.S., the company faced mounting pressure to modernize its IT infrastructure to support remote work.

With RapidScale’s managed Azure Virtual Desktop (AVD), MHS Lift overcame operational inefficiencies, enabled nationwide scalability, and empowered employees with a secure, always-on digital workspace.

Outcomes that matter

Operational Efficiency

  • Faster onboarding

  • Reduced hardware dependency/BYOD-friendly environment

  • Centralized management

Business Resilience

  • Security and rapid recovery from cyber incidents with minimal disruption.

  • Increased scalability with minimal IT overhead, which enabled MHS to expand to other regions.

 

logo
RapidScale Solutions:
Digital workplace
Vertical:

Manufacturing

Business Size:

Small enterprise

Outcomes that matter

Operational Efficiency

  • Faster onboarding

  • Reduced hardware dependency/BYOD-friendly environment

  •  Centralized management

  • IT shifts to more strategic initiative

  • Employee Productivity

  • Always-on environment, enabling work across all time zones.

  • Consistent, high-performance experience for mobile sales and service teams.

Business Resilience

  • Security and rapid recovery from cyber incidents with minimal disruption.

  • Increased scalability with minimal IT overhead, which enabled MHS to expand to other regions.

 

The challenge

As MHS Lift expanded across the U.S., its legacy on-premises infrastructure became a bottleneck.

Key issues included:

  • Geographic limitations

  • On-prem vulnerabilities

  • Pandemic-driven urgency with COVID-19 exposing the fragility of on-premise systems

  • Operational inefficiencies with managing disparate devices

  • Security concerns and increased risks for cyberattacks

  • Complex management

The solution

RapidScale migrated MHS Lift from its previous DaaS environment to Microsoft Azure Virtual Desktop (AVD). The solution delivered:

  • Modernized cloud environment: AVD enables MHS Lift to move away from fragmented on-premises systems and consolidate into a unified Microsoft ecosystem, managed by RapidScale.
  • Centralization: In their AVD environment, role-specific systems are updated and redeployed simultaneously, so reboots
  • Persistent, Always-On access: Employees resume work instantly after disconnection, reducing disruption and downtime.
  • Engineering acceleration: Engineering teams using AutoCAD and other 3D rendering applications now operate in GPU-optimized AVD environments, significantly improving performance.
  • Advanced security: AVD protects remote access with Microsoft Azure’s security, built-in Active Directory capabilities, and automated security updates.
Case Study

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