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onPhase turns a bottleneck into a scalability advantage with RapidScale

The business impact of AI-driven invoice automation, AWS-native architecture, and scalable financial operations

Overview

onPhase is a financial automation and payment solutions provider offering an end-to-end platform for document storage, online forms, AP automation, and payments. Its integrated solutions are designed to optimize working capital, strengthen supplier relationships, and eliminate costly manual processes.

Outcomes that matter

RapidScale helped onPhase gain significant cost reductions and projected annual savings, and a stronger client experience by removing direct OCR interaction. onPhase acheived faster processing, real-time data access, and a foundation for future innovation across additional document types and a broader data lake initiative.

  • 88% cost reduction in invoice processing
  • $1.5 million projected annual savings
  • 10x scale in capacity and capability improvement
  • Better decision-making through faster processing and real-time data access
  • Expanded roadmap for insurance claims, mortgage applications, and centralized data visibility
onPhase-Logo
Rapidscale Solutions:
CloudAI
Vertical:

Software Technology

Business Size:

Medium enterprise

Outcomes that matter

RapidScale helped onPhase gain significant cost reductions and projected annual savings, and a stronger client experience by removing direct OCR interaction. onPhase acheived faster processing, real-time data access, and a foundation for future innovation across additional document types and a broader data lake initiative.  

  • 88% cost reduction in invoice processing
  • $1.5 million projected annual savings 
  • 10x scale in capacity and capability improvement 
  • Better decision-making through faster processing and real-time data access  
  • Expanded roadmap for insurance claims, mortgage applications, and centralized data visibility 

The challenge

onPhase had a powerful financial automation platform, but its legacy invoice processing approach was holding growth back. Invoice processing relied heavily on third-party Optical Character Recognition (OCR) tools and a 75-person team dedicated to exception handling. Even then, 10%–20% of invoices still required manual intervention, creating inefficiencies that scaled with the business. 

  • High processing costs placed ongoing pressure on operations 

  • Workflows driven by third-party OCR tools introduced complexity and slowed expansion 

  • Manual exceptions limited consistency and client experience 

The solution

RapidScale partnered with onPhase to reimagine invoice processing for scale, resilience, and intelligence, replacing third-party OCR tools with a custom-built Smart Capture solution on AWS powered by AI and machine learning.The resulting architecture was built for real-world complexity and enterprise demands:

  • Dynamic scaling to support growth without added operational burden
  • Reduced reliance on offshore teams through intelligent automation
  • Integration with legacy double-blind data entry to maintain precision for high-accuracy industries like airlines and logistics
Case Study

Learn how RapidScale helped
 a fast-growing mortgage brokerage double their loan volume, cut manual work by 85%, improve data security, 
 and innovate with AI

Explore onPhase Case Study
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