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Singing River Health System partners with RapidScale for secure, scalable, hybrid Infrastructure

RapidScale’s Epic-ready solutions strengthened healthcare IT performance, cyber resiliency, and hybrid infrastructure.

Overview

Singing River Health System is a leading regional healthcare provider that needed a trusted partner to improve operational efficiency, strengthen patient-care support systems, and meet strict healthcare compliance standards. 

RapidScale delivered a secure, hybrid-ready solution tailored to the healthcare environment, including Epic infrastructure, hosting, networking, cyber resiliency, and business continuity. 

Outcomes that matter

Singing River Health System now operates on a secure, high-performance foundation built for the demands of modern healthcare. Critical systems like Epic are more available, more reliable, and better protected, supporting clinicians, administrators, and patients without disruption. The organization strengthened business continuity, improved data integrity, and elevated operational excellence through a modernized, resilient infrastructure designed for what comes next:

  • Reduced audit risk while improving uptime and application performance
  • Minimized downtime exposure and safeguarded critical patient data through reliable backup and recovery
  • Delivered faster, more secure access to applications and data for end users
Singing-River
RapidScale Solutions:
CloudCyber resiliencyDigital workplace
Vertical:

Healthcare

Business Size:

Large enterprise

Overview:

Singing River Health Systems is a leading regional healthcare provider that needed a trusted partner to improve operational efficiency, strengthen patient-care support systems, and meet strict healthcare compliance standards. RapidScale delivered a secure, hybrid-ready solution tailored to the healthcare environment, including Epic infrastructure, hosting, networking, cyber resiliency, and business continuity. 

Outcomes that matter:

Singing River Health Systems now operates on a secure, high-performance foundation built for the demands of modern healthcare. Critical systems like Epic are more available, more reliable, and better protected to support clinicians, administrators, and patients without disruption. 

The organization strengthened business continuity, improved data integrity, and elevated operational excellence through a modernized, resilient infrastructure designed for what comes next: 

  • Reduced audit risk while improving uptime and application performance 
  • Minimized downtime exposure and safeguarded critical patient data through reliable backup and recovery
  • Delivered faster, more secure access to applications and data for end users
  • Advanced operational excellence through infrastructure modernization, stronger cyber resiliency, and improved system performance

The challenge

Singing River Health Systems was facing mounting pressure from aging infrastructure, inconsistent application performance, and limited cyber resiliency. At the same time, the organization lacked a hybrid-ready environment and the internal resources needed to confidently manage one.

Epic requirements, Microsoft 365 configuration gaps, and constrained engineering capacity introduced both urgency and complexity. The result: a system that struggled to keep pace with the demands of modern healthcare delivery.

The solution

RapidScale partnered with Singing River Health System to design and implement a secure, scalable hybrid infrastructure strategy built for resilience and performance. The solution brought together Epic hosting, backup and disaster recovery, managed detection and response (MDR), private cloud, Azure Virtual Desktop, WAN networking, and targeted professional services, creating a cohesive environment that supports critical workflows while reducing risk.

The approach was grounded in real-world healthcare needs and built to deliver confidence at every layer:

  • Epic hosting ensured critical EHR workflows ran in a compliant, high-availability environment
  • Backup, disaster recovery, and MDR strengthened protection and cyber resiliency 
  • Private cloud, Azure Virtual Desktop, and WAN networking improved performance, accessibility, and hybrid readiness 
  • Professional services identified and resolved Microsoft 365 tenant issues, reducing risk and improving stability 
Case Study

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