RapidScale delivers a comprehensive solution that includes enhanced infrastructure, virtual desktops and more.
HVAC wholesale distribution transforms its cloud environment with RapidScale
Overview
North Carolina's leading HVAC and refrigeration wholesale distributor partnered with a local trusted advisor and RapidScale to migrate to the cloud. For 40 years, this company has been marketing and distributing parts and supplies throughout the southeast. This wholesale distributor has 9 locations throughout North Carolina and serves clients throughout the southeast.
Outcomes that matter
RapidScale demonstrated how the team truly understood the client’s business. Other providers sold services that did not align with an overall business strategy or meet the client’s business needs for the long term. During each meeting with the client, the team took the time to understand the client’s pain and how these cloud solutions would affect each aspect of the business.
The client didn’t have to purchase from another security provider and benefited from RapidScale’s security solutions to keep the organization’s cloud environment secure. The fact that the client could turn to one place for all its IT needs was a key reason why the company chose RapidScale.
With RapidScale’s industry-leading customer satisfaction score, the client had peace of mind. The organization felt like they had a trusted extension of their IT team and was confident in RapidScale’s certified experts to support their business.
RapidScale Solutions:
Vertical:
Retail
Business Size:
Small enterprise
The challenge
The client experienced two incidents of downtime over the past 2 years that lasted for days, affecting business operations and profitability. Second, the client’s former cloud provider merely took care of minor tasks and didn’t provide any long-term solutions to solve the client’s business challenges. This former cloud provider was not collaborative or strategic and the client wanted to work with a more professional cloud provider it could trust. Another problem was that the client had only four people running systems for all 9 locations and didn’t have the engineering or technology expertise to solve complex infrastructure issues.
The solution
RapidScale delivered a fully managed cloud solution that included cloud infrastructure, virtual desktops, backup, Microsoft 365, email security, and SD-WAN without increasing the client's monthly cloud spend. In addition to these services, the client gained cloud migration, management, monitoring, and access to RapidScale's 100% U.S.-based support team.
The solution modernized the client's IT environment by eliminating on-premises infrastructure, simplifying management through automated updates and patching, and enabling secure, scalable access to virtual desktops and applications from anywhere. Microsoft 365 improved collaboration and productivity, while Mimecast strengthened email security with advanced threat protection and data loss prevention capabilities.
To further enhance security and business continuity, RapidScale provided encrypted cloud backup services and VMware-powered SD-WAN, which improved application performance, reliability, and connectivity across multiple locations through intelligent routing, WAN optimization, and quality-of-service capabilities.
Learn how RapidScale helped a fast-growing mortgage brokerage double their loan volume, cut manual work by 85%, improve data security, and innovate with AI

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